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FAQ

Your frequently asked questions

Didn’t find your answer here? No problem—use the form above or call the listed number. Our team is ready to help.

Is there any cost to get a freight rate?

No, all inquiries are completely free. You won’t be charged to receive a rate.

What information is needed for an accurate quote?

Commodity type, weight, volume, origin, and destination are essential. If you don’t know the HS code, just write the product name.

How long does it take to receive a rate?

Usually between 4 and 12 hours after you submit the request.

Can I get phone consultation?

Yes. During business hours you can call the number on this page to speak with our experts.

Does Cargo 365 provide booking or direct transport?

We currently focus on rate inquiries and consulting. For next steps, you’ll work directly with your selected carrier.

Are the services available for exports as well?

Yes, our services cover both imports and exports. Just fill out the form and specify the shipment type.